02.06.17 13:11 Alter: 141 Tage


Kategorie: Stellen

General Purpose:

Responsible for managing and directing specific projects and programs of existing accounts and customers.

Principle Accountabilities: 

Initiates, execute and monitors programs from inception through delivery.  

Ensure adherence to project plans, budgets and profitability

Organizes project-related activities and communications among departments, customers, vendors and the community (single point of contact to customer)

Participates with senior management in establishing strategic organizational plans and objectives.

Drives strategies to deliver customer requirements and recommend Flex capabilities in manufacturing engineering and logistics services as well as the
        global foodprint of Flex

Contract and price negotiations

Responsible for management of customer satisfaction, the Customer Satisfaction Index (CSI) collection and related reviews and corrective actions. 

Create and manage program reporting and presentations for management, customers and others

Coordinates program activities with activities of government regulatory or other governmental agencies

Participate in Profit and Loss (P&L) analysis, customer account reviews responsible for tracking relevant metrics and drive action items 

Organize customer QBR’s

Traveling to customer


Typically requires a Bachelor’s degree in a related field or equivalent experience with minimum of 5 years of experience

Ability to respond effectively to sensitive inquiries or complaints. 

Ability to work with mathematical concepts such as probability and statistical inference to practical situations

Ability to define problems, collect data, establish facts and draw valid conclusions. 

Languages: English (fluent), German (fluent), French (advantageous)


If you like the challenge of working in an exciting and international environment and bring with you the required qualifications for the job, send your complete application documents including the photo by email to Ms. Nicole Saxer (nicole.saxer(at)flex.com).


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